Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Could you please clear your website and browser cache and try again?
If that does not help, please deactivate and activate the Rank Math plugin and see if that fixes the issue.
Looking forward to helping you.
Hi, I have tried all the methods but all failed. I think it might be related to a security issue, but I’m not sure where it happened?
Hello,
Please check if your website has the ModSec (ModSecurity) feature enabled in your server as it can block the saving module from Rank Math.
If so, you can disable that and check if the issue still persists on your site. If it does, this suggests that the rules that have been set are blocking the requests from our plugin.
If the issue still persists, assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
I hope that helps.
Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.
Hi, many thanks for the help. After following the instructions, I found the cause of my wordpress core. I got them working, thanks for the help.
Hello,
Thank you for the update.
We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.
If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
