SEO general preview null

#250946
  • Resolved Doug Johnson

    3 years, 1 month ago

    Rank Math free

    https://chicago.inkworkdirectory.com/

    I am building a directory site and was using directorist but recently switched to Directories Pro. Since I switched, the SEO section when editing my listings shows “null” and when I edit the snippet, the permalink shows “undefined”. It seems like the fields or format of how this plugin defines things isn’t recognized? At least not by default.

    Also, the sitemap isn’t showing the Listings even though they are enabled to include and the cache was cleared.

    I have two directories defined and in use: Artists and Shops, and each has a Listing section on the site map settings.

    Any thoughts?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Prabhat

    3 years, 1 month ago

    Rank Math agency

    Hello,

    Thank you for contacting us and we regret the inconvenience caused.

    I logged into your website’s admin area and found that the issue is caused by the “Font Awesome” plugin.

    Please have a look at the screencast in the sensitive data section of this ticket.

    However, according to the team over at “Font Awesome”, this should be fixed in the latest RC build of the plugin: https://wordpress.org/support/topic/plugin-conflicts-with-rankmath/#post-14812363

    You can try to install that version and see if the issue disappears.

    Hope this helps.

    Thank you.

    Doug Johnson

    3 years, 1 month ago

    Rank Math free

    Thanks for the fast reply! I tested the latest font awesome they mentioned and it fixed the issue.

    Thank you!

    Jeremy

    3 years, 1 month ago

    Hello,

    I am glad that we could address your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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