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Hi,
I was having problems saving my page in Divi with a new feature of Presto Player, I was troubleshooting and try deactivating plugin by plugin to see which one was conflicting with those two and discover that Rank Math was conflicting with Presto Player and DIVI somehow, and make impossible to save a page or post once I add the Presto Player. Is there something you could do about? Both plugins are essential part of my pages.
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Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Are you able to share some error logs related to that specific issue or a screenshot of the console error logs?
If you prefer, we can check this one over your admin dashboard and further investigate the issue. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘Conflict with Divi and Presto Player’ is closed to new replies.