info not saving

Hello,

Thank you for contacting Rank Math, and sorry for any inconvenience caused.

Please ensure that the Rank Math plugins are updated to the latest version.
https://rankmath.com/changelog/

Then, clear the Rank Math transients by going to Rank Math > Status & Tools > Database Tools > Remove transients

Once done, clear the website and browser cache and check again.

If the issue persists, check if you are using a Firewall, as there are chances that it will prevent saving the data. You can check this link for more information:
https://rankmath.com/kb/meta-data-not-saving/

I hope this helps. Looking forward to helping you.

Hello,

While saving the post, check the browser console and see if this file is getting blocked: /wp-json/rankmath/v1/updateMeta?_locale=user

Follow the instructions in this link:
https://rankmath.com/kb/meta-data-not-saving/#num-2-1-how-to-check-javascript-errors-in-chrome

If it is blocked and if you are using Cloudflare or any Security plugin, whitelist the file from there and check again, if that does not help I would recommend contacting your hosting support, to check if something is blocking access to that file.

I hope this helps. Looking forward to helping you.