Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Could you please share the error log so we can have a deeper look into the issue.
5xx errors are usually caused due to server misconfig. or other server issues. Having the error log file will give a clear idea of why this might be happening.
Looking forward to helping you. Thank you.
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I cant find how to upload / attach the text file
i will try by replying in the meail
Hello,
Thank you for contacting Rank Math today.
You can upload the document to Dropbox or Drive and share the link with us.
Looking forward to helping you. Thank you.
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Hi Mario,
In your log file, there is no mention of Rank Math.
Please share the mail you received from WordPress as that would contain more details about the issue.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
