Sitemap_Index.xml is Throwing a 404 Error

#248910
Viewing 6 replies - 1 through 6 (of 6 total)
  • Prabhat

    4 years ago

    Rank Math agency

    Hello,

    Thank you for contacting us and we regret the inconvenience caused.

    Please follow the below steps:
    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    3. Clear your website and browser’s cache and see if that fixes the issue.

    Please let us know how that goes.

    Thank you.

    MAYER LIL SEXY HAUL MODEL

    4 years ago

    Rank Math free

    still the same problem, nothing is the change, I still can’t visit its same error, if it’s going to like this so I have change SEO plugin, because have no other option

    Anas

    4 years ago

    Rank Math business

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    MAYER LIL SEXY HAUL MODEL

    4 years ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    MAYER LIL SEXY HAUL MODEL

    4 years ago

    Rank Math free

    this can solve or not

    Prabhat

    4 years ago

    Rank Math agency

    Hello,

    We’re sorry for the unfortunate delay.

    I tried to login into your website’s admin area but the login link seems to be expired already.

    However, I checked the sitemaps and they’re loading properly. Please have a look at this screencast and confirm it on your end: https://i.rankmath.com/dPYzcD

    If you’re still facing the issue, please clear your website and browser’s cache and check the sitemap again.

    Please let us know how that goes.

    Thank you.

    RankBot

    3 years, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Sitemap_Index.xml is Throwing a 404 Error’ is closed to new replies.