elementor conflict

#248592
  • Resolved Enrico Lorenzotti
    Rank Math free

    hi! i have a conflict problem with elementor and your plugin. i deactivated and reactivated all the plugins one by one and turned out that elementor editor for woocommerce products doesn’t load when rank math is activated. I will upload in the sensitive area the access to my website so that you can work on it.

    To replicate the issue just try to edit a product: Products–> choose a product–> edit with elementor

    Thanks

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    I tried to log in to your site but it seems like login details aren’t correct:

    Please check and provide the working login details so we can check and assist you further.

    Looking forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    The new login credentials are also not working. Still the same error:

    Please check again and let us know when we can log in.

    Looking forward to your update.

    Thanks.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    I checked and figured out that the issue is being caused by the WPML plugin. If you disable the WPML and try to edit with Elementor then it works fine. Please contact the support of WPML and ask them to look into this. We will also check if the issue can be resolved from our end.

    Let us know how that goes.

    Thanks.

    thanks, i’m already contacting WPML for other issues.please let me know if you can do anything by your side please.
    let me know thanks

    Hello,

    I also wanted to add that your Elementor PRO plugin is not yet updated to its latest version.

    Please update it as well and let us know if the issue persists.

    I hope that helps.

    Thank you.

    yes i updated it right now, but there’s still the issue

    Hello,

    Thank you for the update.

    We will continue investigating this issue on your site. Please also let us know how it goes with the WPML team about this conflict as it will help us to debug this issue.

    Meanwhile, please don’t hesitate to contact us anytime if you have other questions to assist you further with anything else.

    Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

The ticket ‘elementor conflict’ is closed to new replies.