Sitemap 1Error After installing Cloudflare

#248558
Viewing 15 replies - 1 through 15 (of 15 total)
  • Here are pictures for your better understanding: https://ibb.co/jvdQdQR

    https://ibb.co/P4YSKJX

    Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    I checked your sitemap and it’s working fine:

    Please remove all the previously submitted sitemaps from GSC and add your main sitemap_index.xml again. Wait for Google to crawl and that should resolve the issue.

    If the issue persists then please share the details about the error that you are getting in GSC for your sitemap.

    Looking forward to helping you.

    Everything is still working fine. But after i update cloudflare DNS it immediately goes to error.

    Can you provide sitemap site rule templates at cloudflare?

    Hello,

    You can add this page rule to bypass your Cloudflare cache for all your sitemaps: *domain.com/*sitemap*

    Hope this helps. Let us know if you need any further assistance.

    I will try it and tell you guys

    Ankit
    Rank Math business

    Hello,

    Sure, do let us know how it goes.

    Looking forward to helping you. Thank you.

    Nothing changes. It still error. I also tried disabling cloudflare and it worked again.

    Hello,

    Can you please share the details of the error that you are getting? Also, clear the cache of your sitemap and site after adding the rule in Cloudflare.

    Looking forward to helping you.

    Here is the image: https://ibb.co/PTQ3tvf and https://ibb.co/g36sGQZ

    I cleared the cache at cloudflare but the sitemap still fails

    Hello,

    Could you please click the /sitemap_index.xml line in your Google Search Console account to see the error message you are getting?

    Looking forward to helping you.

    Thank you.

    Prabhat
    Rank Math agency

    Hello,

    I checked your sitemaps and the URLs are added properly.

    As you’ve excluded the sitemap from getting cached, please wait for Google to crawl your website again since the bots would see the changes only once they’ll crawl your website again.

    Hope this helps.

    Thank you.

    Yes. It has been updated but the error message is different. Please see the image: https://ibb.co/31JxLNk

    Hello,

    I checked and your sitemap is validating without any issues:

    Can you please try submitting your sitemap once again? If the issue persists then please share the login details to your WordPress admin dashboard and add s******@r*********** as a user in your GSC account so we can check and resolve the issue.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 15 replies - 1 through 15 (of 15 total)

The ticket ‘Sitemap 1Error After installing Cloudflare’ is closed to new replies.