Unable to complete my purchase order

#248545
  • Resolved Francis Battaglia
    Rank Math pro

    Hello,
    Thanks to Bhanu and team. I’ve been a member of Traffic Think Tank since it started. I heard about RankMath there, and am happy to purchase RankMath Business with the current offer (about to expire) but for some reason the order is not going through. Any help much appreciated.
    Thanks again,
    Francis

Viewing 3 replies - 1 through 3 (of 3 total)
  • Ankit
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    Please ensure that your payment method supports the following:

    – Payments in USD $
    – Supports subscription-based payments
    – You are not using a prepaid card
    – International payments are turned on

    If everything from the above is enabled and working, you can also try using a credit card instead.

    I hope that helps. Thank you, and looking forward to your update.

    Hi Ankit,
    Thank you.
    The direct method with Bank Visa Debit card did not work after several more attempts. I ended up purchasing through PayPal, which had no problem using the exact same channel for payment. Regardlesss, fyi -> payment issue / onboarding resolved.
    Onward!
    Francis

    Hello,

    Glad that you have found a way to resolve this issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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