Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Could you please share a screenshot or screencast of your issue?
Also, please try clearing your browser cache or try a different browser and see if you are able to upgrade your subscription.
We are looking forward to helping you with this one.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.