cant update

Hi guys,this is the problem that I have,
Paul Shepherd Rank Math mmmmmm tried to remove the plugin and download again but wouldn’t work as it dosent deleat all the content. So then had to do a site restore from backup to get the previous rank math version back. I am not skilled enough to mess with files ect, so I shall leave as is until after Xmas. I can live with it as is. It’s my fault so no complaints,it’s doing what I want it to. Have a good Xmas guys. Kind regards paul. ..
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Rank Math
Rank Math Paul Shepherd If you want, we can take a look for you.
Please open a new ticket here and include your WP logins in the designated Sensitive Data section.
https://support.rankmath.com
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/…/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.