Hi i am using Litespeed cache plugin at the moment with Autoptimise plugin.. But

Hello,

Thank you for contacting the support and we are deeply sorry for the unexpected delays and any inconvenience that might have been caused due to that.

Could you please check if there are other plugins or your currently active theme that might be conflicting with Rank Math? To determine that you may follow this handy troubleshooting guide: https://rankmath.com/kb/check-plugin-conflicts/

Only the site admin would know and your users won’t be affected by this troubleshooting.

If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

Please reconnect the Analytics account, to regenerate the auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Analytics settings:

The data fetch should start automatically.

If the data is not fetched, let’s try starting the fresh data fetch manually by following these steps:

1. Head over to WP Dashboard >> Rank Math >> Tools & Status and click the ‘Rebuild Index’ button https://i.rankmath.com/kecLYK
2. Head over to WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the ‘Delete Data’ button and then click the ‘Update Data Manually’ https://i.rankmath.com/fvcsbF
3. It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.
4. Once the process is complete. Please recheck the Analytics page.

Sorry if you feel that there’s a delay in our responses. Please note that our support work on the oldest ticket first (bottom to top), I noticed you’ve been adding replies into the thread causing this ticket to move up the top of the forum. If you would like to add new information about the ticket, you can edit the recent reply instead of posting a new one.

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

Thank you.

Hello,

We wanted to investigate the issue on your website but the login credentials are no longer working.

Having said that, since you mentioned the use of the LiteSpeed plugin, we want to let you know that the plugin in question is known for caching the WordPress Dashboard and might cause some issues with other plugin functionalities that update data frequently.

When you see the white screen in the Analytics, you should also see some error messages in your browser console. Please also share that with us so we can debug the issue further.

Looking forward to hearing back from you.