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Hello,
I have installed the Rankmath plugin and ran the setup wizard but still, the plugin is not working properly. The website link is https://www.zamadclinics.in. I have followed all the instructions according to the plugin like image alt tag and internal linking but that change has not been applied. Kindly visit the website’s home page and solve the issue asap.
Thanks
Regards
Akash Advamps
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Hello,
It is likely that the page builder is inserting the content via shortcodes. Unless made compatible, it is not possible for us to detect the contents of the shortcode.
However, we might need to take a closer look at the issue. Please edit the first post on this ticket and include your affected URL, WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘plugin not working’ is closed to new replies.