Hello,
Thank you so much for getting in touch.
As we mentioned in your other ticket, the PRO is added in the i***@m************ account.
Please login to that particular account to activate the website instead of trying the one you are logged into right now.
We went ahead and updated the plugin for you and activated the license using your correct account as well.
Please check if everything is in order. If you face the issue again, we are here to assist.
Hi
Everything seems fine now, however as always I do not receive email notification in my email i***@m************, therefore I am always obliged to log into Rankmath account to see if I receive notifications from RankMath, please also solve this problem, I would like to receive answers and communications directly in my email i***@m************
Thanks, Luigi
Hello,
Have you checked our reply here? (You must login using your PRO account to check.)
We mentioned that we are successful in sending you emails at i***@m************. Could you please check your spam folders to see if our emails are stored there?
Looking forward to hearing from you again.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
