my sitemap doesn’t work

#242316
  • Resolved Mónica García González

    4 years, 4 months ago

    Rank Math pro
    Content AI Starter

    Hi, I have a problem with the sitemaps of my website.
    I have a multisite wordpress installation with two websites.
    I have a high number of posts on each wordpress installation.

    In the sitemap of my english site, inside the post sitemap , I find the posts in spanish, not in english.

    I have tried to install a cache plugin and clear the web cache but it still does not work.

    I don’t know where the problem is and why I don’t see the posts in English in any sitemap. Thank you for your help!

Viewing 1 replies (of 1 total)
  • Jaideep Asrani

    4 years, 4 months ago

    Hello,

    Thanks for contacting us. Sorry for the delay and any inconvenience that might have been caused due to that.

    Your post sitemap is redirecting to the sitemap of your Spanish site. Are you using any other redirection plugin? You can use our troubleshooting guide to check if there is some plugin that is causing this issue:
    https://rankmath.com/kb/check-plugin-conflicts/

    If the troubleshooting doesn’t help then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    4 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘my sitemap doesn’t work’ is closed to new replies.