Attachment Sitemap is Empty!

#240982
  • Resolved Nirmal

    4 years, 4 months ago

    Rank Math free

    I Have 7 attachment-sitemap.xml, which are Empty, But I Have 6000+ Images in website.. how to fix it ?

Viewing 13 replies - 1 through 13 (of 13 total)
  • Prabhat

    4 years, 4 months ago

    Rank Math agency

    Hello,

    Thank you for contacting us and we regret the inconvenience caused.

    Please follow the below steps and see if the sitemaps appear:
    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    Please let us know how that goes.

    Thank you.

    Nirmal

    4 years, 4 months ago

    Rank Math free

    Still attachment-sitemap.xml are Empty. After, Changing to 201 and the Permalink settings.

    Htaccess Update and LiteSpeed Cache Excludes.

    Prabhat

    4 years, 4 months ago

    Rank Math agency

    Hello,

    Please share the URL of your sitemap so that we can check them on our end.

    Looking forward to helping you.

    Thank you.

    Nirmal

    4 years, 4 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Nirmal

    4 years, 4 months ago

    Rank Math free

    Updated!

    Prabhat

    4 years, 4 months ago

    Rank Math agency

    Hello,

    I checked your sitemaps and I was able to replicate the issue. There are multiple attachment sitemaps, but all are blank.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    Nirmal

    4 years, 4 months ago

    Rank Math free

    Plugins I Use!

    Accelerated Mobile Pages
    Ad Inserter
    Ads for WP – Advanced Ads & Adsense Solution for WP & AMP
    AdSense Integration WP QUADS
    All In One WP Security
    Autoptimize
    Classic Editor
    Easy Table of Contents
    Formidable Forms
    LiteSpeed Cache
    miniOrange 2 Factor Authentication
    PWA for WP
    Search & Replace
    SSL Insecure Content Fixer
    TablePress
    tagDiv Composer
    tagDiv Social Counter
    UpdraftPlus – Backup/Restore

    Most of these Plugins got nothing did with Rankmath.

    But, I Installed Twenty Twenty and I Disabled Autoptimize and All In One WP Security.

    Cleared Cached..

    I Checked attachment-sitemap.xml Pages and Its is Still Blank!

    Nirmal

    4 years, 4 months ago

    Rank Math free

    I am facing this Blank issue for Months, attachment-sitemap.xml Pages are always empty and I Never Addressed it..

    Prabhat

    4 years, 4 months ago

    Rank Math agency

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Nirmal

    4 years, 4 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Nirmal

    4 years, 4 months ago

    Rank Math free

    Done!

    Nirmal

    4 years, 4 months ago

    Rank Math free

    Its a Active Site.. carefull with Plugins!

    Prabhat

    4 years, 4 months ago

    Rank Math agency

    Hello,

    We’re really sorry for the unfortunate delay and the inconvenience this would have caused.

    I’m unable to find the login details in the sensitive data section of this ticket.

    Please provide us the logins to your website so that we can investigate the issue further.

    Looking forward to helping you.

    Thank you.

    RankBot

    4 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 13 replies - 1 through 13 (of 13 total)

The ticket ‘Attachment Sitemap is Empty!’ is closed to new replies.