RankMath Free conflicts with Font Awesome Plugin

#240147
  • Resolved George Lewe
    Rank Math free

    Hello

    I am using RankMath Free version 1.0.69.2. After that last update, the RankMath box in edit mode shows “null” and does not allow entering Focus Keywords and such.

    I located the Font Awesome plugin (by Font Awesome, https://wordpress.org/plugins/font-awesome/) to be in conflict with your newest release. When I disable it, all is good.

    Maybe you can check whether you can resolve that conflict on your end.

    Thanks and best regards,
    George Lewe

Viewing 15 replies - 1 through 15 (of 15 total)
  • Hello,

    Thanks for contacting us. Sorry for the delay and any inconvenience that might have been caused due to that.

    I wasn’t able to replicate the issue on my end. Rank Math is working completely fine with the Font Awesome plugin. Here is a screencast: https://i.rankmath.com/SHFxOS

    There must be some other plugin or theme that is causing the conflict. Please use this troubleshooting guide to figure that out: https://rankmath.com/kb/check-plugin-conflicts/

    Let us know how that goes. Looking forward to helping you.

    Hi Jaideep,

    thanks for checking. That’s weird. I went through the troubleshooting guide to figure out it was Font Awesome in my case. I guess there other factors then involved on my end.

    Anyway, this morning Font Awesome published an update of their plugin and after updating it the problem is gone now.

    Thanks a lot and best regards,
    George

    Hello,

    We are glad that your issue is resolved.

    Thanks for sharing this info with us. It will be useful to help other users facing the same issue.

    Let us know if you need any other assistance.

    Thanks.

    Has there been resolve to this issue? I also cannot use them together now but have in the past with no problem. It only affects one of my posts with the null error. I use font awesome in practically every post and I don’t want to be without it. I have the latest updates on all plugins.
    Thank you

    Hello @tawnaschmidt,

    Thank you for contacting Rank Math and sorry for the issue you are experiencing.

    Could you please follow the troubleshooting guide given by my colleague as this seems to be a conflict with another plugin/theme on your website?

    If the issue persists, please create a new ticket so we can further help you.

    Looking forward to helping you.

    Hi there,

    I have to post again here because just a few minutes I updated the Fontawesome plugin. And lo and behold, the Rank Math block in Edit mode does not work anymore again. Disabling Fontawesome fixes the effect.

    There must be an interference or incompatibility between these two plugins.

    Best regards,
    George

    I sent this over to support this morning. I have the same issue but just on one post.

    Is there an update on my ticket that was submitted first thing this morning (US time)? Thank you.

    Hello @georgelewe,

    Can you contact the folks from “font awesome” and see if they have already encountered this issue before? See if they may be able to offer a fix.


    @tawnaschmidt
    ,

    We are now checking now your ticket, we will respond there shortly.

    Looking forward to helping you.

    Hi @Jeremy,
    I am in contact with Font Awesome already via the WordPress plugin Page Support section. They are looking into it as well.
    Best regards,
    George

    Hello,

    Thank you for the update.

    Let us know how this goes.

    Meanwhile, please don’t hesitate to contact us anytime if you have other questions to assist you further with anything else.

    Looking forward to helping you.

    Thank you.

    George, I am sending over to them now as well – would you mind keeping me updated here? I would appreciate it!
    Rank Math support – are you working on this still or relying on Font Awesome to find a fix? We, as consumers, are stuck in the middle with nothing we can do but rely on support teams.

    Hi all,

    the plugin author has provide a release candidate (4.0.3-rc1) that I tested successfully.

    More details about the root cause and the link to the release candidate can be found here:
    https://wordpress.org/support/topic/plugin-conflicts-with-rankmath

    Best regards,
    George

    Also thanks from my side George – was experiencing the same thing since a few days and was a bit frustrated here. That new release did the trick for me aswell and it works again with both Font Awesome and Rank Math SEO installed.

    Kind regards,
    Alex

    Hello @playwave,

    Glad that helped.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 15 replies - 1 through 15 (of 15 total)

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