robots.txt unable to edit

#239540
  • Resolved Matt Walker
    Rank Math free

    My site is not showing up in google search.

    I assume this is because of the home page in robots.txt.

    When I go to edit my robots.txt file, it doesn’t appear in the general settings tab as I have seen in the documentation.

    Where can I find this?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please note that some features are only available when Advanced Mode is enabled in the Rank Math dashboard:
    advanced

    Once done, go to Rank Math > General Settings > Edit robots.txt

    I hope this helps. Looking forward to helping you.

    I’m not seeing anything in my robots.txt file that would be blocking my site from search. Any ideas?

    Hello,

    Could you please share your website URL so we can check?

    Meanwhile, you can check this link for more information and guidelines for Google to index your site:
    https://rankmath.com/kb/google-index/

    I hope that helps.

    Thank you.

    Hello,

    Checking your robots.txt file here, it seems that it is already been modified or generated by another plugin or your theme. To determine that, please refer to this troubleshooting guide: https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If that won’t work, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘robots.txt unable to edit’ is closed to new replies.