wrong email address

#239108
  • Resolved Songbong Drums

    4 years, 4 months ago

    Rank Math free

    Hi there,
    I registered for the pro version but didn’t give the same email address as when I installed the free version of RankMath to try it out.
    How do I now connect my site to the pro version?
    Where can I change my email address in the settings?
    Thanks for your help
    Kate

Viewing 1 replies (of 1 total)
  • Reinelle

    4 years, 4 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    You can reconnect your website/s to your paid Rank Math account by following the steps in this link:
    https://rankmath.com/kb/website-not-shown-in-account/

    To change the email address for your account, please visit this link:
    https://rankmath.com/my-account/edit-account/

    I hope that helps.

    Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.

    RankBot

    4 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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