After updating the plugin flew authorization

#23842
  • Resolved Денис Денис

    4 years, 10 months ago

    Rank Math free

    After updating the plugin flew authorization

    Today I updated the plugin as usual, after the update required to enter a username and password on the website of the plugin. I as usual entered, but it says that username does not exist. Although receiving coverage in another tab and was logged in on the site rankmath.com
    After that flew all SEO settings on the site had to urgently register again only with a google account after that the plugin restored the work
    This means that this problem will now occur after the update on all my sites?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Денис Денис

    4 years, 10 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis

    4 years, 10 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    One of the changes introduced on the latest version is a streamlined account management system that will make it easier to use a single Rank Math account on all websites.

    Unfortunately this change requires that you log out and then sign in to your Rank Math account on each of your websites. The good news is that this is a one time process and it will not be required in future updates.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    RankBot

    4 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘After updating the plugin flew authorization’ is closed to new replies.