after last update

#23720
Viewing 14 replies - 1 through 14 (of 14 total)
  • waealsa3dy
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    waealsa3dy
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis
    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    There is a conflict with WP Rocket that is causing this problem. I have raised this with our dev team and we will be investigating further and get back to you.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Torsten
    Rank Math business
    Content AI Starter

    Hello Davis,

    this has to be something else that deactivates Rank Math.

    We use WP Fastest Cache!

    The site is no longer viable! 🙁

    Best regards

    Torsten

    Creatys
    Rank Math free

    Hello,
    Pages has no SEO tool box, I deactivated and while reactive Rank Math I get database connection error, site crashed.

    SS: https://yadi.sk/i/vo4eDQqH1v8Fog

    • This reply was modified 5 years ago by Creatys.
    • This reply was modified 5 years ago by Creatys.
    • This reply was modified 5 years ago by Creatys.
    Todd
    Rank Math free

    @waealsa3dy and @admin330,

    We are taking a closer look at this. There seems to be some JS Console error we need to take a look at.

    We will check and fix this ASAP.


    @saracyilmaz
    Please click the SEO score to access the SEO options: https://i.rankmath.com/7JsN4n

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Creatys
    Rank Math free

    Yeah sorry x) I found the tool. Thank you.

    Hello @waealsa3dy and @admin330,

    If you are unable to access Rank Math settings after the update, please try deactivating the plugin and then activating it again.

    We have fixed this issue, we will include it in the next update and it should not happen again in the future.

    Hope that helps.

    waealsa3dy
    Rank Math free

    i update now and this prob still found

    https://prnt.sc/qdwdi6

    • This reply was modified 5 years ago by waealsa3dy.
    • This reply was modified 5 years ago by waealsa3dy.
    Michael Davis
    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have logged in your site and Rank Math SEO seems to be working fine. Please confirm if you are still facing the issue on your end

    Looking forward to helping you. Thank you.

    waealsa3dy
    Rank Math free

    no still have many issues
    1- meta description and titles is gone
    http://prnt.sc/qdzkad
    plz choose any post edit (تحرير) to see this
    2- When i try to editing a post, the SEO is not available
    3- i cannot insert any internal link or external link in any post

    Michael Davis
    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We have fixed this problem internally and we will be releasing an update to address this in the coming days. Please rollback to the previous stable version by using the following plugin:

    WP Rollback

    Looking forward to helping you. Thank you.

    waealsa3dy
    Rank Math free

    all fixed after last update

    Michael Davis
    Rank Math pro

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 14 replies - 1 through 14 (of 14 total)

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