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I have the same problem, after updating to version 1.0.69.1 , I can not register a change in product SEO, and after updating the product, its SEO will return to the previous state!
The next problem is that when I press the edit snippet button, it does not open as Ajax as before and opens as a pop-up.
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Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.
I’ve separated your ticket to assist you further with this issue.
In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
The next problem is that when I press the edit snippet button, it does not open as Ajax as before and opens as a pop-up.
It seems that you are referring to the pop-up preview snippet data upon using the Classic Editor.
If so, that was introduced from one of our recent updates (v1.0.69) for better performance and code optimization. Here’s a link for more information:
https://rankmath.com/changelog/#freeWe really look forward to helping you.
Thank you.
The ticket ‘Split: The new update, Rank SEO Does not Save Data’ is closed to new replies.