new update not working

#236870
  • Resolved Steve Roby
    Rank Math free

    Hi, With the update for the free plugin, it won’t save the keyword when updating or scheduling the post. I’ll add a keyword, getting a ranking, but after saving the post, the keyword is gone and numbers drop.

    Can you assist please?

Viewing 13 replies - 1 through 13 (of 13 total)
  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    We’ve fixed the issue in the latest version of the plugin v1.0.69.1.
    https://rankmath.com/changelog/

    Please update to the latest version, clear the website cache.

    Let us know if the issue persists.

    We are here to assist you.

    Nope, still not working after following all of your suggestions. I’m using Version 1.0.69.1.

    Please advise

    Same Issue.

    The new update v1.0.69.1. change nothing with classic editor

    Obliged to downgrade …….

    Ankit
    Rank Math business

    Hello,

    Please clear the website cache and Rank Math Transients by going to Rank Math > Status & Tools > Database Tools > Remove transients
    transietns

    @ Andy Dufresne you can also perform the above steps.

    Let us know if the issue persists.

    We are here to assist you.

    I don’t see that option. my screen looks different. I can’t attatch a screenshot of what status and tolls looks like. Please advise.

    I found the page you mentioned under advanced settings and did what you said, however, it did not change anything. Please advise.

    Got it to work now.

    Hello,

    Could you please confirm if that resolved your issue?

    If not, we may need to check this one over your admin settings. Please include your login info in the sensitive data section.

    Thank you.

    Do I have to repeat these steps when it doesn’t work? Is this just a bug in this version?

    Hello,

    There may be still some issues with some installation and our developers are already aware of this. We will release a more stable fix for this soon.

    We appreciate your time and patience on this one.

    Thank you.

    Thanks. I look forward to the update.

    Hello,

    You’re welcome.

    We would really appreciate your kind patience regarding this matter. You can also keep an eye on our changelog here:
    https://rankmath.com/changelog/free/

    Meanwhile, please don’t hesitate to contact us anytime to assist you further with anything else.

    Looking forward to helping you.

    Thank you.

Viewing 13 replies - 1 through 13 (of 13 total)

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