Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.
I’ve tried checking your site, but I’m unable to replicate this issue. Please refer to my screencast in the sensitive data section.
Could you please share if there’s any specific post type/page for this issue?
Looking forward to helping you.
Thank you.
Hi
Whatever I did, this problem was not solved and I finally had to rollback to the previous version
Hello,
I couldn’t reproduce the issue you mentioned on your site. Please check the screencast I added in the Sensitive Data Section.
Can you please share the link to the page and the steps to reproduce this issue?
Looking forward to helping you.
Issue still exist and I have shared with you in the Sensitive Data, the recording link
Hello,
We are so sorry about the issue you are facing while saving the SEO information after the last update. We have been hard at work and fixed the issue internally.
Can you please upload these plugin files manually to your website?
Download from here: https://i.rankmath.com/S5XF1V
If you are not sure how to manually upload a plugin, please check the following Screencast:
https://i.rankmath.com/m10KkX
We are pretty confident that it will fix the issue but if for some reason the issue persists, we might need to take a closer look at the settings. We tried to login into your website but getting 403 forbidden error, Here is the screenshot for the same:
https://i.rankmath.com/qC2dg6
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
