-
I am facing a strange error with rank math SEO. When I press publish/save draft button, the focus keyword field gets cleared. Any attempt to save the Focus keyword has failed. I have tried diagnosing the website for mixed contents and other JSON errors, but the problem persists.
there are several tickets on the forum submitting the same error.
And Rankmath is forcefully closing the ticket and marking them as solved. All they do is ask for login credentials or counter blaming for mixed content or other plugins.
But the truth is that the Rankmath latest version(Version 1.0.69) is not stable and it’s their fault.Looking forward to the update. Please don’t ask for sensitive data. I would rather prefer to switch to Yoast.
-
Hello,
We are so sorry about the issue you are facing while saving the SEO information after the last update. We have been hard at work and fixed the issue internally.
Can you please upload these plugin files manually to your website?
Download from here: https://i.rankmath.com/S5XF1VIf you are not sure how to manually upload a plugin, please check the following Screencast:
https://i.rankmath.com/m10KkXWe are pretty confident that it will fix the issue but if for some reason the issue persists, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/We really look forward to helping you.
The ticket ‘Rankmath not saving Focus keyword.(Version 1.0.69)’ is closed to new replies.