Can’t use Pro in another website.

Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

To connect your personal websites, could you please follow the below steps?
Step 1: Update to the latest version of Rank Math PRO manually: https://rankmath.com/kb/update-rank-math-manually/
Step 2: Disconnect your account from WordPress Dashboard > Rank Math > Dashboard > Help
Step 3: Reconnect from the same page using the same account you used to make a purchase. Here is a KB to help you along the way as well: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

After that, you can see all your connected sites here: https://rankmath.com/my-account/websites/

Personal websites are the ones you own 100% and not a client website or a partnership with someone. A personal website can be a business, earn you money and you can even sell it to anyone but it needs to belong to you.

Fair usage policy applies to the personal license where you cannot use the PRO on a client website or share it with your friends/family. If our systems detect abuse, we will notify you about the abuse. If the abuse continues, we will review your account manually, and if you are using the license only on your personal websites – no action will be taken.

We use a few different methods for detecting abuse which is confidential and cannot be shared publicly for obvious reasons.

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
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Hello,

The email address associated with this account doesn’t have a PRO subscription.

Could you please check if you have purchased with a different email address and if so what email address was that?

If you are sure this was the one, please provide us with proof of payment by showing the order number attached in the email confirming the purchase.

Looking forward to hearing back from you.

Hello,

We are super happy that your issue is resolved. If you have any other questions in the future, know that we are here to help you.

If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

Thank you.