aggregateRating I can’t fix the error

#233834
  • Resolved Alen
    Rank Math free

    Product page in rich-results test gives aggregateRating error. The page uses the Product schema. There are two reviews. Before that there was a schema “Woocommerce Product”, there was no error, and the stars in the extended snippet did not show. The reviews plugin is used. Deactivating it does not help. In addition, in the search, the description first displays the date, and then the description, as if it were an article. How do I fix this? Thank you in advance. Confidential data sent.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    I’ve checked a sample product on your site using Google’s Rich Results test, and you are already using the reviewRating property. You can safely ignore the missing aggregateRating warning since it is already being supplied by the reviewRating property.

    However, I’ve noticed that you have outdated plugins and another product schema is being printed by one of your plugins or active theme on your site.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know if you have found the culprit.

    I hope that helps.

    Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.

    Alen
    Rank Math free

    Ok, I’ll safely ignore the missing aggregateRating warning.
    I was unable to reproduce the problem, I don’t know how. Google Rich Results does not show what is actually in the search. Review stars are only found in search. And these are real stars. This is good. However, the date is added to the beginning of the description. The date coincides with the date of the first review. I changed the sorting of reviews as written here https://silicondales.com/tutorials/wordpress/reverse-date-order-of-woocommerce-reviews-show-newest-oldest-first/ .
    It is likely that Google will change the date of the first review to the last one after a while. But who or what adds the date to the description, Google or the review plugin? Is that how it should be? It is necessary? Does this affect rankings or something else?

    Prabhat
    Rank Math agency

    Hello,

    I checked the page’s source and the meta description matches the description on the SERPs. Please have a look at this screenshot for a quick reference: https://i.rankmath.com/EzmDpa

    As for the dates, Google won’t give a definitive, single answer for how they pick a date. There are several ways through which Google picks the date to be shown in the search results.

    One of the most prominent ways (in our experience), is the date shown by the theme on the page. Google usually picks and shows the date they see in the content itself and show it in the SERPs.

    For more details, please refer to this article:
    https://webmasters.googleblog.com/2019/03/help-google-search-know-best-date-for.html

    If the date shown in the SERPs is a recent date, then it can positively affect your website CTR, however, if the date is too old then this can also affect you negatively. Recent dates attract users to click on the search result since it build trust that the data is updated.

    Hope that helps.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘aggregateRating I can’t fix the error’ is closed to new replies.