Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
1. I checked your robots.txt file and it seems it is showing a wrong configuration. Please head over to Rank Math > General Settings > Edit robots.txt and leave it empty for Rank Math to generate a standard configuration of robots.txt.
If that won’t work, then please check if you have a static robots.txt file present in your website directory or FTP and delete it.
2. This is related to server issue, please contact your hosting provider as they are in a better position to fix this issue.
3. Upon checking your sitemap page, it seems to be loading fine. Please check this screenshot: https://i.rankmath.com/w5hoOV
Can you please follow these steps?
Step 1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
Step 2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
Step 3. Remove all your sitemap/s from Google Search Console and submit only the primary sitemap (sitemap_index.xml).
Let me know how it goes. We are looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
