SEO analysis not updating

#231854
  • Resolved Peter Munday

    3 years, 5 months ago

    Rank Math free

    Hi – I have been updating this website: https://berkshiretaichi.co.uk/ to a Divi theme – and although I have updated errors and meta information the analysis still shows the old information. I have cleared the Divi cache (now turned off) and the Litespeed cache but the analysis does not update.
    Any help would be most useful.
    Many thanks Peter

Viewing 9 replies - 1 through 9 (of 9 total)
  • Anjana Vijayan

    3 years, 5 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Please head over to your WordPress admin area > Rank Math > Status & Tools > Database tools > Flush SEO analysis data and Remove Rank Math Transients, then check SEO analysis page again.

    Please note that some options are only available when you enable the Advanced Mode in Rank Math. If it’s not showing, you must have chosen to use the Easy Mode. Please follow the steps in this link to switch to Advanced Mode:
    https://rankmath.com/kb/advanced-mode/

    Please let us know how that goes.

    Thank you.

    Peter Munday

    3 years, 5 months ago

    Rank Math free

    No change – also cleared SEO Analysis and Litespeed cache. Example of one error is two H1 tags: Welcome to Berkshire Tai Chi and Why Practise Tai Chi? on the page. This was the case but Why Practise Tai Chi? is now H2. I have also used Chrome to inspect that it is H2 (and it is)- in case I’m going mad 🙂

    Jaideep Asrani

    3 years, 5 months ago

    Hello,

    You can use our External SEO Analyzer to make sure that everything is working fine: https://rankmath.com/tools/seo-analyzer/

    If the results are different than the SEO Analysis on your site and Flushing SEO Analysis isn’t correcting it then please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Peter Munday

    3 years, 5 months ago

    Rank Math free

    I have tried resetting everything in the advanced tab – no change. I have tried your external analyzer and this shows the correct results!
    I was wondering – this site was moved from http://www.berkshiretaichi.co.uk/upgrade where Rank Math was installed to http://www.berkshiretaichi.co.uk – could this be making a difference?

    Jaideep Asrani

    3 years, 5 months ago

    Hello,

    That shouldn’t be the reason. Please share the login details so we can check and assist you further.

    Looking forward to helping you.

    Peter Munday

    3 years, 5 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Prabhat

    3 years, 5 months ago

    Rank Math agency

    Hello,

    I logged into your website’s admin area and flushed the SEO Analysis data by following steps suggested by my colleague and the issue is now fixed.

    The error related to the H1 tag is now removed and the rest of the errors are present on your website.

    Please have a look at the screencast in the sensitive data section of this ticket for a quick reference.

    You can fix the rest of the errors by following this tutorial guide:
    https://rankmath.com/kb/seo-analysis/

    Hope that helps.

    Thank you.

    Peter Munday

    3 years, 5 months ago

    Rank Math free

    Many thanks – great plugin and service.

    Anas

    3 years, 5 months ago

    Rank Math business

    Hello,

    We are glad we addressed your concern. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

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