-
Hi,
Your plugin doesn’t work. It constantly tells me I don’t have certain elements I do have. For example, on a page I’m working on now, it tells me, among other incorrect things, that:
1. I don’t have any H2 or H3 headings with the keyword (wrong)
2. I don’t have an alt description with the keyword (wrong)
and, as mentioned, it’s wrong in other ways and giving me an artificially poor score.
Any solutions? Or is it back to Yoast?
Thanks.
Chris
-
Hello,
Rank Math is fully compatible with SiteOrigin Page builder: https://rankmath.com/compatibility/page-builder-by-siteorigin/
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
If the issue persists, please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Please do take a complete backup of your website before sharing the information with us.
We really look forward to helping you.
The ticket ‘rank math doesn’t work’ is closed to new replies.