Hello,
Thank you for contacting us and we regret the inconvenience caused.
Could you please share the affected URL so that we can investigate the issue further?
Looking forward to helping you.
Thank you.
this is one example, that i retrieve from the search console
https://angolodiwindows.com/2021/05/fix-errore-0x8004de40-in-fase-di-accesso-a-onedrive
do you need access to search console?
Hello,
Thank you for that information.
I’ve tested the schema markup for that URL using Google’s Rich Results test, and it seems to be working fine.
If the errors are still showing in your Google Search Console account > Coverage, please click the error and click the validate fix button, and give Google some time to recrawl those pages
I hope that helps.
Thank you.
ok, now i try
but seems that it’s enabled rank math for schema markup or another plug-in?
Hello,
Sorry for the delay and any inconvenience that might have been caused due to that.
I can check that the Schema is being added by Rank Math and it’s working fine. There are no issues related to the Schema markup in the Rich Results Test. Please follow the steps that my colleague has mentioned and the issue should be resolved.
Let us know how that goes. Looking forward to hearing from you.
ok, in the meantime, i’ve another problem that i seen yesterday
in sitemap/search console i’ve an error with the sitemap, he said “It looks like your Sitemap is an HTML page. Use a supported Sitemap format.”
the sitemap are created with rank math
any suggestion?
Hello,
I’ve checked your sitemap, and it is returning a page not found error.
For initial troubleshooting, please make sure that your sitemap is not cached. Please follow these steps:
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/xXXhDt
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
I hope that helps.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
