Pro Version | Accepted Payment Methods and Storing Credit Card Information

Hello,

Thank you for contacting Rank Math today.

(1) What 3rd Parties does Rank Math use to accept payments?

We have partnered with FastSpring to offer you local payment solutions, so you do not need to have a card enabled for international payments.

(2) What payment methods does Rank Math accept?

We accept PayPal, Credit & Debit cards, & Amazon Pay. You can choose Amazon Pay or PayPal if you are outside US and your cards are not enabled for international transactions.

(3) If we cancel our subscription, does our credit card information get deleted as well? If not, what is the procedure for deleting our credit card information.

According to the Privacy Statement of FastSpring

Data Retention Policies. Pursuant to data protection laws, we retain your Personal Information only for the period necessary to achieve the purposes for which it has been collected as set out in this Privacy Statement. We therefore retain Personal Information as follows:

Personal Information used for shipping and billing: 2 years after your last order;
Payment Information: only for the duration of the payment;
Personal Information used for marketing purposes: 3 years after the last contact with you (e.g., request for information).
After these periods, we will delete the corresponding Personal Information.

(4) Where can we find your FAQs covering (1) to (3) above?

1 & 2. https://rankmath.com/pricing/, https://rankmath.com/kb/cancel-subscription/
3. https://fastspring.com/privacy/

Hope this helps. Let us know if you need further assistance.

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Hello,

We are glad that we have addressed your concern.

With regards to the FAQs link that you requested to add to our website, I have shared this with our dev team and see if it will be considered. Thank you so much for your input!

With that said, please don’t hesitate to contact us if you need our assistance with anything else.