Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
We are currently working on a deeper integration with page builders that will be able to fix this but Rank Math should be able to work well with some page builders such as Divi, Elementor & VC. Would you mind letting me know the page builder you are currently using?
Looking forward to helping you. Thank you.
I’m on Divi. Doesn’t seem to be able to see any text on the page whatsoever, I’ve also noticed that when I have an excerpt defined it doesn’t even pull that in either. Seems like both of these scenarios could be handled a bit better by the plugin?
Ive noticed its not pulling any of the tags on images or text within blocks on uncode theme either. 🙁
Hello,
Thanks for the follow up.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
I don’t think looking at my site will really help anything though? Just searching through these support threads and Emily Petherbridge’s comment here I see tons of people saying the same things over and over about shortcodes and RankMath not seeing text on the page for metas. Not sure I follow?
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
We appreciate your input and will check on the same. We are working to ensure Rank Math SEO is bug-free. Keep checking and downloading the latest plugin to keep up to date.
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
You can fix this by entering a manual meta description via the Rank Math metabox to override the auto generated description.
Looking forward to helping you. Thank you.
Hello Matthew,
We are so sorry about that.
It appears you are using the Divi builder. We are just about to release an update that will make it work.
We would appreciate your patience just a bit more.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
