Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Your Sitemap seems to be working fine. I even run a CURL check on your sitemap and it shows status 200 OK. This means Rank Math is outputting the Sitemap as expected. I am not sure why Google is failing to do so.
Did you try to clear all the caches browser, server, CDN, etc and submitting it on GSC after deleting any existing sitemap?
If that didn’t helped, the please contact Google for more information as Rank Math is outputting the Sitemap correctly.
Hope that helps. Thank you.
Well, I see, Thanks And yes, all caches, CDN and more have been cleaned and we have submitted to GSC again.
Is there another way to contact Google through the forums? We tried but had no answer. Nobody finds “why”. We also have problems with indexing. No indexed pages since March 11. It is assumed that the 2 are linked but nobody knows why …
If you have a clue or a direct contact, I’m interested. We are completely lost.
Hello,
Thank you for the response.
At this point I think it would be a great idea to share some wp-admin and GSC access so that we can look into this issue further.
Please edit your first post and enter this data on the sensitive data section.
Looking forward to helping you. Thank you.
Hi !
Many thanks for you post.
I just updated my sensitive data with Admin access. Of course, I place my trust in you.
Regarding GSC, I need an email to which you invite.
Let me know,
Hello,
Thank you for contacting Rank Math today.
I have just added my email address to the sensitive data section.
Looking forward to helping you. Thank you.
Hi
I just added permissions !
Little change: GSC detected the sitemap .. ONE TIME, until continued to ignore it. The date has changed to April 8. But the problem is always the same. No indexing (just search on Google the latest articles that have been published) and always marked ”
Indexed, but not sent via sitemap “)
I don’t know if it is the two problems are related. The most important thing is obviously the fact that all our new articles are not indexed
Many thanks ! Again !
Hello,
Thank you for the access.
I have resubmitted your sitemap index and the changes should reflect once Google has finished crawling your site.
I hope this info helps. Thank you.
Hi
Ok thanks you !
We have always the problem but we will wait 24-48 hours and I come back to you if nothing has changed
Hello,
Is there any update on this?
Did you manage to get rid of the issue?
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
