500 – Internal Server Error

#22405
Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis
    Rank Math pro

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Jason Pope
    Rank Math free

    I will open another ticket as I can’t find a way to edit this original ticket.

    Thanks,

    Jason

    Michael Davis
    Rank Math pro

    Hi Jason,

    No problem, we let’s continue the conversation on the new ticket.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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