page not found on dynamic pages

#220837
  • Resolved Josh Perry
    Rank Math pro

    Hello,

    I am using BuddyBoss’s version of BuddyPress, but my dynamic pages which are generated by the application display a 404 – Title not found. You can see it here:

    https://www.ppgzone.com/community

    Any ideas on how I can fix this? There is no “community” page, it’s created by the BuddyBoss application. I have already contacted BuddyBoss, and they said they cannot help me because it’s a rankmath issue. At one point it was working, but I’m not sure when it stopped.

    Thanks,
    Josh

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  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Could you please confirm if you have already tried conducting the plugin/theme conflict test?

    If not yet, assuming you are using the latest version of all the plugins and the themes (please update if not yet), please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section to investigate further.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘page not found on dynamic pages’ is closed to new replies.