Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
It is likely that this could be stemming from a conflict with one of your installed plugins. Could you please perform the steps outlined on this page: https://rankmath.com/kb/check-plugin-conflicts/
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math today.
This issue could be related to your server environment since requests to wp-json are returning 404s. Could you please get in touch with your host about this error:
{"code":"rest_no_route","message":"No route was found matching the URL and request method","data":{"status":404}}
Looking forward to helping you. Thank you.
Hi, My hosting provider says:
Thank you for reaching out.
We have investigated the case and it seems like that the SEO Analysis option in the Rank Math SEO plugin doesn’t allow the update of the specific option when the Permalink structure is set to Post Name: https://take.ms/PLCep
I have temporarily tested this when changing the structure to a different one and it worked out just fine, then I returned it to the default structure.
Note: I tried to enable the debug-log but there weren’t any related errors to this.
The related issues and solutions seem to e present here: https://github.com/WP-API/WP-API/issues/1489
Let me know if you have any follow-up questions or need our help with any other troubling technical issues there.
Warm regards,
Krasimir V.
Security & Optimization at WPX Hosting
Now, SEO Analysis is active but can’t deactivate, Also, Check this error: https://prnt.sc/q66fjv
Hi, I’m using WPX hosting then facing some problems, Such as SEO Analysis not working and then I try too clean SEO analysis data getting ERROE.
Also, I add login details please check soon.
Check this:
1. https://www.facebook.com/groups/rankmathseopluginwordpress/permalink/489704841901847/
2. https://www.facebook.com/groups/rankmathseopluginwordpress/permalink/486473235558341/
Hello,
Thank you for contacting Rank Math and sorry for the huge delay.
Your last response got stuck on our moderation queue and this is why we could not get back to you sooner.
Back to the problem, could you please generate a new access token so that we can check this if it has not yet been resolved?
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I have been able to replicate this problem but due to the error I could not access your settings page to fix this. Please login to your database via phpMyAdmin and navigate to your options table(wp_options by default) and then search for the “rank_math_seo_analysis_results” entry and delete it.
This should fix the issue.
Looking forward to helping you. Thank you.
Not found “rank_math_seo_analysis_results”
Check this: https://prnt.sc/q9ym88
Hi Arafat,
Thanks for the response.
Please click on wp_options table and search for this entry. It looks like you are searching for a table name while this is an entry on the options table.
Thank you.
rank_math_seo_analysis_results delete then. Also, check this: https://prnt.sc/q9zde8 fetching not working
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This reply was modified 5 years ago by
Arafat.
Hello,
Thank you for contacting Rank Math today.
The SEO analysis and search console modules are working as expected on your site.
Please note that the fetching process takes a while and the “Fetching” indication should not cause any alarm since this just shows that there is a background process going on.
At the moment, the module has already fetched 23MB of cached data and I have also clicked on the “Fetch data” button once again to refresh the data.
Looking forward to helping you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
