Also note, the template is using external css files and not inline css as far as we can tell.
Hello,
Thank you for contacting us and we regret the inconvenience caused.
I tested the page with Facebook’s Debugger Tool and I found that Facebook was looking at a cached version of your website, so I scraped your website again and the correct image was fetched. Also, the errors are now removed.
Please have a look at this screenshot for a quick reference:
https://i.rankmath.com/gMfJyf
With that being said, upon checking your website’s source, I found that the resolution of the social image that you’ve set is too high.
The recommended resolution is 1200px X 630px and the resolution of the social image on your website is 1920px X 781px.
Please have a look at this screenshot:
https://i.rankmath.com/KhJ9uy
Setting an image with a higher or lower than recommended resolution might also result in social media platforms not being able to correctly fetch the image.
Hope that helps.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
