Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
It does look like you have a physical robots.txt file is present inside your root installation.
Please see the screenshot:
https://i.rankmath.com/5G88YC
You can learn more about here:
https://rankmath.com/kb/cant-edit-robots-txt/
Please do check again and do let us know how that goes.
Looking forward to helping you. Thank you.
Yes that’s weird, spoke with godaddy support, apparently it takes 60 minutes to delete the file from the server even after I delete it using FTP. Will check after a while and revert if the issue still persists.
Thanks
Hello,
Thank you for your reply.
Do let us know how that goes so that we can help you further.
Meanwhile, If you have any other questions or require any assistance, don’t hesitate to touch.
Hi,
Im having a peculiar issue, when rank math is enabled the robots.txt file shows
User-Agent: *
Disallow:
when rankmath plugin is disabled it shows the below,
User-agent: *
Disallow: /wp-admin/
Allow: /wp-admin/admin-ajax.php
Im not sure why this is happening,
Im on managed wordpress hosting on godaddy.
thanks
Hello,
Thank you for keeping in touch with us.
Can you please share your website URL with us so we can further check it on our end?
If you prefer, we can also check this one over your admin settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi, There is some issues with my hosting provider currently, pl. try after a few hours.
Hello,
Thank you for your reply.
The following rule was showing because you must have added them through Rank Math’s robots.txt editor.
User-Agent: *
Disallow:
I have deleted that rule and now you can check the robots.txt file. It’s working.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Glad that helped.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
