Breadcrumb work weird

#21579
  • Resolved Alen
    Rank Math free

    Breadcrumb only works correctly on two pages. At home and one more.
    The heading is shown on only one page. On other pages is not shown. WP 2017 Theme.Visual Composer.
    The shortcode has been added to pages through the classic editor.
    Where to look for a problem?
    Thank you in advance for your response.

    • This topic was modified 5 years ago by Alen.
Viewing 14 replies - 1 through 14 (of 14 total)
  • Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Alen
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis
    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    It looks like you forgot to share the FTP credentials, I have tried the current ones and they do not work.
    Please share some new credentials so that we can check this further.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Alen
    Rank Math free

    FTP access is open only for my IP address. I need to ask the provider to open it personally for you. What are we doing?

    Michael Davis
    Rank Math pro

    Hi Alen,

    Thanks for the follow up.

    The breadcrumbs do not work well when added in the main post content area, I am interested in adding the breadcrumb PHP code to your single posts & page template.
    Here is an example of the location that you should add the code to on single.php in the Twenty Seventeen theme:

    <?php
    /**
     * The template for displaying all single posts
     *
     * @link https://developer.wordpress.org/themes/basics/template-hierarchy/#single-post
     *
     * @package WordPress
     * @subpackage Twenty_Seventeen
     * @since 1.0
     * @version 1.0
     */
    
    get_header(); ?>
    
    <div class="wrap">
    	<div id="primary" class="content-area">
    		<main id="main" class="site-main" role="main">
                <?php if (function_exists('rank_math_the_breadcrumbs')) rank_math_the_breadcrumbs(); ?>
    
    			<?php
    			/* Start the Loop */
    			while ( have_posts() ) :
    				the_post();
                                    ...
    
    

    I hope this info helps. Thank you.

    Alen
    Rank Math free

    Thanks for the suggestion.
    I did it. However, this did not work. There are no changes for breadcrumbs. On those pages where there are no shortcodes, there are no breadcrumbs. On other pages where there are shortcodes, nothing has changed.
    Still, on the main page somehow the title and the first paragraph were translated from Russian into English. As a result, the site fell in search two pages down. Have you changed anything?
    I changed the translation.
    What else to do?

    Michael Davis
    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    Could you please enable file editing on your site so that we can investigate this further?

    Looking forward to helping you. Thank you.

    ​​​​​​

    Alen
    Rank Math free

    php editing enabled

    Michael Davis
    Rank Math pro

    Hi there,

    Thanks for the follow up.

    I have submitted this problem to our dev team for closer investigation and we will be getting back to you in a short while.

    We appreciate your patience. Thank you.

    Hello,

    Can you please add links of the pages in the Sensitive Data Section where you’ve added breadcrumb shortcode in the content which is not showing on the site?

    Looking forward to helping you. Thank you.

    Alen
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    After troubleshooting the issue using the Health Check plugin, I found the breadcrumb’s last item is missing only when the Visual Composer plugin is active. Are you using any Visual Composer hook or filter to modify anything which could cause this problem? If not, please try updating the Visual Composer plugin to the latest version, that might fix this issue.

    I hope that helps. Thank you.

    Alen
    Rank Math free

    I don’t use a hook or a Visual Composer filter to change anything. Upgrading to the latest version of Visual Composer did not solve the problem.
    I will change the editor or until I use bread crumbs.
    I thank you for your patience and excellent support.

    Todd
    Rank Math free

    Hi Alen,

    We are so glad to be of help. We are always here if you need us in the future.

    Hey, if it isn’t too much to ask for – would you mind leaving us a review here?

    https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post

    It only takes a couple of minutes but helps us tremendously.

    It would mean so much to us.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 14 replies - 1 through 14 (of 14 total)

The ticket ‘Breadcrumb work weird’ is closed to new replies.