plugin conflict

#21560
  • Resolved Liz Kestler

    4 years, 10 months ago

    Rank Math free

    Hello, I activated Rank Math and it crashed the site. Here is the error details. I would like to see if this is something you can address or not. If so, how long before the new update is available. Thank you, Liz

    Error Details
    =============
    An error of type E_ERROR was caused in line 18 of the file /dom30910/wp-content/plugins/buddyboss-platform/bp-core/compatibility/bp-rankmath-plugin-helpers.php. Error message: Class RankMath\Paper\BP_RankMath_Title contains 1 abstract method and must therefore be declared abstract or implement the remaining methods (RankMath\Paper\IPaper::advanced_robots)

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    4 years, 10 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    This error is emerging from the Buddyboss-platform plugin, it looks like they have a Rank Math integration module that is not playing nicely with the standalone Rank Math plugin.
    Could you please get in touch with their team about this and check if this is a known issue?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Liz Kestler

    4 years, 10 months ago

    Rank Math free

    Thank you!

    Michael Davis

    4 years, 10 months ago

    Rank Math pro

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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