i***@p**********

#214911
  • Resolved Passpel

    4 years, 6 months ago

    Rank Math free

    hi,
    i have pay for rank math but for some reason when i activate the pro plugin after
    some minutes shows
    There is a new version of Rank Math SEO PRO available. View version 2.10.1 details. Automatic update is unavailable for this plugin. It seems that you don’t have an active subscription for Rank Math SEO PRO. Please see details and pricing.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Reinelle

    4 years, 6 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    In this case, please reconnect your website to your paid Rank Math account. Here’s a link you can follow:
    https://rankmath.com/kb/website-not-shown-in-account/

    Let us know if the issue still persists.

    I hope that helps.

    Thank you.

    Passpel

    4 years, 6 months ago

    Rank Math free

    for some reason is showing that i dont have subscription but my payment has be made my the email i***@p**********

    Princess

    4 years, 6 months ago

    Hello,

    Thanks for getting back to us.

    Please reconnect your website to your Rank Math PRO account.

    Please follow these steps:

    1. Login to your Rank Math PRO account:
    https://rankmath.com/my-account/
    2. Go to WordPress dashboard > Rank Math dashboard > Help > Disconnect and reconnect to your Rank Math PRO account.

    Here is a detailed guide for your reference:
    https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    I hope this helps. Looking forward to helping you.

    RankBot

    4 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘i***@p**********’ is closed to new replies.