Open External Links in a New Tab

#213881
  • Resolved Content Manager

    3 years, 7 months ago

    Rank Math free

    I’ve submitted this ticket already, but it’s been a number of days and no one will respond. The only person to respond says they can’t login, but I’ve made two admin accts for you and tested both. Both worked. I even attached a loom video showing me successfully logging in.

    We have turned on the Open External Links in a New Tab/Window under Rank Math > General Settings > Links.

    This has been on since our site’s inception. (Nov 2020)

    Unfortunately, when you click an external link throughout our site, it opens in the same window and NOT in a new window. Is there a way to:
    A) retroactively fix this
    B) fix it for all future pages/posts

    Documentation of utilized RankMath tool: https://rankmath.com/kb/open-links-in-new-window/
    Onsite example: https://www.thehopehouse.com/alcohol-abuse/

Viewing 1 replies (of 1 total)
  • Ankit

    3 years, 7 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    I’ve already replied to your other ticket.

    If you have any other concerns, please don’t hesitate to contact us anytime by creating a new ticket to assist you further with anything else.

    Thank you.

    RankBot

    3 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Open External Links in a New Tab’ is closed to new replies.