WordPress block error

#213192
  • Resolved Dean Wickert
    Rank Math free

    Rank Math plug in is not working in WordPress since your last update.
    I get this error when I try to add a link to a block:

    This block has encountered an error and cannot be previewed.

    Please fix this. I enjoy Rank Math, but I have to deactivate it to add new posts. If it’s not working soon, I’ll uninstall.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Could you please check that the Rank Math plugin is updated to the latest version v1.0.65.
    https://rankmath.com/changelog/

    If the plugin is already on the latest version, it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    OK, thanks for that answer. I had the most up-to-date version of Rank Math, but I was behind a little on the WordPress updates. After updating that and my Twenty-Ten theme, your plug-in seems to be working. Thanks, again.

    Anas
    Rank Math business

    Hello,

    Glad that everything is sorted now.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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