New category name stripped from url (although it shouldn’t)

#21298
  • Resolved Richard Harvan

    5 years, 2 months ago

    Rank Math free

    New product categories are stripped from product urls … it basically shows domain//product-name … there is double slash … it only shows for new categories and I investigated it also in the database and didn’t find any issue so don’t know what is going on … I think its a bug somehow … I tried purging all cache, saving the permalinks, saving again rank math settings, nothing worked

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    5 years, 2 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    I removed the strip base category option from your Rank Math options and then I did some testing on the page and added one test product, the link is showing just fine (see sensitive data). Kindly re-updating all the other products and let me know how it goes.

    Looking forward to helping you. Thank you.

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    Richard Harvan

    5 years, 2 months ago

    Rank Math free

    Now I think I know the mistake …. unless the category is not chosen as primary, its not displayed in url … so you should change it … if there is only one category chosen and it should be either automatically chosen for primary or displayed without being primary

    Michael Davis

    5 years, 2 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    I am glad that you were able to identify the cause of the problem. I have raised this suggestion with our dev team and we will be getting back to you in a short while to discuss this further.

    Looking forward to helping you. Thank you.

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Viewing 3 replies - 1 through 3 (of 3 total)

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