Since using RankMath, Moz cant access my robots.txt file

#21297
  • Resolved Nathalie

    4 years, 11 months ago

    Rank Math free

    Hi,

    I downloaded RankMath yesterday. I uploaded the sitemap from RankMath into my Google Search Console and it was sus successful. However, ever since I downloaded RankMath, Moz hasn’t been able to crawl my site (I never had this issue with Yoast).

    This is the error Moz gives me:
    Moz was unable to crawl your site on Nov 21, 2019. Our crawler was not able to access the robots.txt file on your site. This often occurs because of a server error from the robots.txt. Although this may have been caused by a temporary outage, we recommend making sure your robots.txt file is accessible and that your network and server are working correctly. Typically errors like this should be investigated and fixed by the site webmaster. Read our troubleshooting guide.

    I’m not sure if I set up something incorrectly.

Viewing 1 replies (of 1 total)
  • Todd

    4 years, 11 months ago

    Rank Math free

    Hello,

    Thanks for getting in touch with us.

    Can you please link us to your robots.txt file so we can check what exactly might be the issue here?

    We look forward to hearing back from you.

    RankBot

    4 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Since using RankMath, Moz cant access my robots.txt file’ is closed to new replies.