Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Upon visiting the URL you mentioned inside the screenshot, I am getting the “ERR_TOO_MANY_REDIRECTS” error. It looks like you have some incorrect rules inside the redirection Module. Please kindly re-check all the rules you have made.
And if the problem persists, We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
But how can I check all the rules about redirection?
Hello,
Thank you for getting back to us.
Access your redirections module and check if you have set up any redirections for these pages. You may be using general rules that consider a group of links rather than a single link.
For example, using the contains, start with rules will result in several links with the source URL being redirected to the same page. https://i.rankmath.com/Y48VpT
You may as well check the .htaccess file in your server end if there are any redirections setup that could cause this issue.
We are looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.