Rank Math Troubleshooting

#211656
  • Resolved Imtiaz Ahmad

    4 years, 2 months ago

    Rank Math free

    Thank you so much for all your help from time to time. I am just a little troubleshooting with Rank Math and Google pointing out errors over and over.

    1. I removed all the products’ sales prices but Google is still pointing out errors (“priceValidUntil”) over and over again for different products each. In order to remove the Google warning I put back the price schedule. This is not a permanent solution.

    2. I noticed I was previously using OceanWP theme and I used Rank Math and whatever there was previous contents in the Rank Math memory is still there and popup. This is very disturbing.

    3. In the footer menu there were times Footer-3. I deleted one of them. I created a new footer-4 and tried to fix the widget and it didn’t work. The message popped up by Rank Math Redirection because Footer-3 is in trash. In this situation what I should do. Under the setup Wizard I turned off redirection. The redirection of the URL is really confusing to me.

    Would you please guide me how I should contact your technical support instead of disturbing you. Thanks.

    I look forward to hearing from you.

    Imtiaz A.

Viewing 1 replies (of 1 total)
  • Ankit

    4 years, 2 months ago

    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    For the “priceValidUntil,” you need to either ignore or add a sale price with validity to get rid of it. It’s an optional field, and will not affect your SEO.

    2. I noticed I was previously using OceanWP theme and I used Rank Math and whatever there was previous contents in the Rank Math memory is still there and popup. This is very disturbing.

    Could you please share the URL where you think that Rank Math is still populating its data on the webpage?

    3. In the footer menu there were times Footer-3. I deleted one of them. I created a new footer-4 and tried to fix the widget and it didn’t work. The message popped up by Rank Math Redirection because Footer-3 is in trash. In this situation what I should do. Under the setup Wizard I turned off redirection. The redirection of the URL is really confusing to me.

    If you have deleted a widget and Rank Math is redirecting the webpage? That should not happen, Please kindly share the URL for the same so that we can troubleshoot the issue.

    Would you please guide me how I should contact your technical support instead of disturbing you. Thanks.

    You are at the right place.

    Thank you, and looking forward to your update.

    RankBot

    4 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rank Math Troubleshooting’ is closed to new replies.