bing sitemap problem

#210975
  • Resolved ldaines
    Rank Math free

    Hi,

    I’m submitting my sitemap on Bing Webmaster tools, and I get this error:

    The request has timed out
    The request to fetch the page was timed out. Please check the sitemap/feed and resubmit.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Ankit
    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Could you please share the URL of your website so we can look at it from our end?

    I hope that helps. Thank you, and looking forward to your update.

    Prabhat
    Rank Math agency

    Hello,

    Thanks for your reply.

    I checked your sitemaps and they’re loading properly.

    The sitemaps are also accessible to Bingbot. Please have a look at this screenshot for a quick reference: https://i.rankmath.com/nnlhhV

    In this case, please follow the below steps and see if that fixes the issue:
    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    3. Clear your website’s cache and remove all the sitemaps from your Bing webmasters account, and then submit only the main sitemap (your-domin.com/sitemap_index.xml) (please ensure to replace “your-domain.com” with your actual domain).

    Further, give Bing some time to crawl your website again and see if the issue is fixed.

    Also, could you please share a screenshot of the error from your Bing Webmasters account? You may use a tool like imgur.com to easily upload and share the screenshots link.

    Looking forward to helping you.

    Thank you.

    Thanks for your quick reply.

    I did the whole procedure and I get the same error:
    https://imgur.com/a/65YjaHR

    It might be a Bing issue, because I tried submitting a sitemap generated by Yoast on another website, and I also get the same error.

    I’ll try again next week to see what happens.

    Thanks

    Prabhat
    Rank Math agency

    Hello,

    Thanks for your reply.

    Sure, please let us know how that goes.

    I also suggest you ensure that the following PHP values are set on your server:

    PHP Memory Limit: 512M
    Max input time: 150
    PHP time limit: 120
    PHP max input variables: 1000

    You may get in touch with your web host regarding this.

    In the meantime, if you have another question, then please feel free to reach out and it would be our pleasure to assist you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘bing sitemap problem’ is closed to new replies.