Hi Teresa,
We might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hi, I have a similar problem :
On a multilingual website build with Weglot, I have these Urls for the landing page :
example.com/en/
example.com/de/, etc. (note the forwarding slash !)
and none of them are in the sitemap.
My question is : is it possible to manually add these url to generated sitemap or (better) would RankMath be able, in a future release, to detect these Urls and incorporate them in the sitemap ?
Thanks
Hi Remy,
That is actually fine. We do not include your translated pages in the sitemap because that is not needed. Instead, your translated pages have hreflang tag on the pages which is actually the preferred method or telling Google about your translated pages:
https://support.google.com/webmasters/answer/189077?hl=en
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hi Todd,
You’re perfectly right. These hreflang are working well… for Google.
But Bing doesn’t seem to understand that, what’s why I was asking to edit the sitemap.
In fact we have to blame Bing and not RankMath or Weglot. I bypassed this problem by submitting directly the good Url.
Thanks
Hello,
Thank you for the follow-up.
I’m glad you were able to resolve the issue, feel free to let me know in case something else comes up.
Thanks.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
